Dear Valued Partners & Clients,

Given the constantly evolving situation we are currently facing with COVID-19 and the impact it has been having on businesses on a global scale, we are conscious of doing everything in our power to support our partners and clients and help them maintain business continuity.  There are various aspects to this (e.g. connectivity, secure remote access, cloud computing etc), however outsourcing has proven to be a key consideration for many of our partners and clients, enabling them to address any resource shortfalls quickly and effectively .

Staff Plus, our outsourcing service, has been operating in Manila for over two years, building on the success we have had there with our own operations.  It has been highly effective for partners and clients that have adopted it, enabling them to address resource gaps, build scale and achieve higher earnings over time.  Despite all the challenges stemming from COVID-19 we have been able to recruit, place and on-board highly skilled dedicated resources for our partners and client across a wide range of areas, including:

–  Help Desk Technicians (Level 1, 2 and 3)
–  Engineers (Network, Systems and Voice)
–  Admin / Support Resources (Front & Back of House)
–  Finance Resources (Accounting, Bookkeeping etc)
–  Sales & Marketing

The service includes a well-defined recruitment and selection process with our team taking all the hard work out of this such that our partners and clients can focus more time on their business.  And we have a proven history of finding staff with the right skills, attitude and cultural fit at a fraction of what partners and clients might otherwise pay.  We have a pool of talented and highly skilled resources on tap that are ready and able to work from home while lock-down restrictions are in force.  And we’re in the midst of fitting out a new state-of-the-art office in Manila that will provide an ideal environment from which to service our partners and clients with plenty of room for expansion.

Please don’t hesitate to reach out to your account team if you are facing resourcing challenges and could use some support. We are happy to line up a Zoom call to discuss your needs and tailor a solution to suit. Don’t get caught short-handed as COVID-19 draws to a close and the economy starts to accelerate again. We’re here to help!

Best Regards,
Katie Brown
Executive Officer & Practice Manager Outsourcing
info@cloudplus.com