Name: Rica De Jesus

Location: Manila Philippines

1. What is your role at Cloud Plus?
Network Operations Team Leader.

2. How long have you been in that role?
I’ve been the Network Operations Team Leader since December 2017 but have been a member of the NOC Team at Cloud Plus since November 2016.

3. How did you get into the ICT industry?
I chose this field as my father was also an engineer. He was a big inspiration to me and had a huge influence on my life. While my first job was as an engineering teacher, I felt the need to apply my knowledge to real world situations. I obtained my first role as an engineer working for an Australian ISP…and the rest they say, is history! 

4. What do you enjoy most about the ICT industry?
I enjoy fixing things which are broken – trouble shooting and resolving performance issues. I enjoy dealing with all different types of network devices and am in the fortunate position to be able to work on a wide breadth of technologies across network, security, systems and voice. I am really interested in the rapid evolution of technology and learning more so that I am able to offer our clients the best possible service. 

5. What did you do before Cloud Plus?
I was a Project / Core Network Engineer at another well-known Australian Service Provider. It was my job to take a high-level network design / solution, collect all appropriate information, map it to actual configuration and then deploy that on the core, edge and end client devices as required.

6. What’s the best thing about working at Cloud Plus?
Working with talented yet humble people. Cloud Plus is filled with highly skilled, dedicated people who know the real meaning of 100% Committed and put that into practice every day.

7. What do you enjoy doing when you are not working?
Spending quality time with my two kids are some of my most enjoyable moments. Playing with them and answering their silly and out of this world questions is always lots of fun and keeps me on my toes.

8. What is the first music tape/CD/record you ever purchased?
Backstreet boys tape way back in the 90s.

9. Best holiday destination?
Looking forward to visiting a country with snow (probably Japan or South Korea). Living in a tropical country, my family have never experienced snow and my kids are always talking about it! Well they mostly talk about the snow when it’s too hot here and they are complaining about the endless heat.

10. Favourite movie?
Forrest Gump.

11. Looking to the future….In five years I will be
A CEO of my own company – It’s free to dream hey! But seriously, I’m enjoying managing the Network Operations Team and look forward to remaining in this role as we continue to expand. I’m keen to continue learning and have a number of key certifications / qualifications in my sights!

See the rest of our team HERE