Cloud Plus operates its own network in both Australia and New Zealand and interconnects with a number of major carriers in each of these markets. This enables us to offer a wide range of access services that includes ADSL/ADSL2+, VDSL2, Ethernet over Copper, Wireless and Fibre technologies and even Dark Fibre to suit the needs of our clients. Any of these technologies can be used to provide clients with high speed access to the Internet via the Cloud Plus network.

In order to ensure excellent performance and a highly reliable service for our clients, Cloud Plus maintains multiple Tier-1 Internet connections and interconnects as well as maintaining high-speed peering connections with other major service providers. And of course, every element of our network has been designed to be fault tolerant, eliminating the risk of individual device failures and maximising uptime. The Cloud Plus NOC actively monitors the network and will take immediate action if any issues occur, before they become apparent to clients.

As Cloud Plus operates its own network we are able to provide value added services such as Cloud Plus Access Protection and Cloud Plus Access Bonding.

For many of our clients now Internet access is mission critical. Without it their business will effectively grind to a halt. Cloud Plus Access Protection offers such clients the protection they need by leveraging two discrete access services, which are typically different technologies and from different carriers, with automatic failover in the event of an outage with the primary service. For instance, the primary service might be Ethernet over Fibre at 20Mb/s and the secondary service might be Ethernet over Wireless at 10Mb/s. Or for a smaller requirement it might be Ethernet over Copper at 10Mb/s with ADSL2+ as the secondary service. Such solutions can be tailored to suit the needs of any client, large or small.

For clients with sites in areas where network access options are limited and/or options such as fibre as cost prohibitive, Cloud Plus Access Bonding offers an elegant solution. Leveraging the capabilities of the Cloud Plus network and a Cisco router at the client site we are able to bond up to four services to provide additional capacity. For example a customer may only be able to get 4M/512K with ADSL2+ but by bonding four connections they will get 16M/2M. This is “per packet” load balancing (similar to multiplexing) and does not suffer the limitations or performance overheads that are common to competing offerings. It also offers a level of fault tolerance as if a given circuit fails this will simply decrease the available capacity until it is restored.